Clear terms for using Pharmacy Express

Welcome to Pharmacy Express. These Terms and Conditions govern your access to and use of our services, including our website and any associated applications.

By using our services you agree to be bound by these Terms. If you do not agree, you must not use our services.

We, us and our refers to Middlestown Enterprises Ltd.

You, your and customer refers to the individual accessing or using our services.

Order refers to any purchase made through our platform including prescription and non-prescription products.

You must be at least 18 years old to use our services or place orders. By using our services, you confirm that you meet this requirement.

Pharmacy Express provides NHS and private healthcare services including prescription and over-the-counter medications and prescription delivery across Wakefield and the UK.

Our website enables you to order medicines, book consultations and access healthcare information.

To place an order you must provide accurate and up-to-date information. By placing an order you agree to pay the specified amount including delivery fees.

We may refuse or cancel an order if items are unavailable, payment issues arise or the order appears suspicious.

We accept card payments through Stripe and SumUp. Payment is required when placing an order. For refund information, please refer to our Returns and Refunds policy.

We offer delivery for NHS and private prescriptions and non-prescription items. Delivery times are estimated and may be delayed due to factors outside our control.

Prescription deliveries may require approval from healthcare providers before dispatch.

All products are subject to availability. We may discontinue products without notice. If an item is unavailable, we will offer an alternative or issue a refund.

You may modify or cancel an order before dispatch by contacting us. After dispatch, changes cannot be made. Please refer to your right to modify or cancel your order for full details.

For detailed information please see our Damaged Goods, Exchanges, Returns and Refunds policy. Medicinal products are non-returnable except where we are at fault.

You must provide accurate information and agree to use medicinal products as directed by healthcare professionals. Misuse of our services may result in account termination.

You agree to use our website lawfully. Prohibited behaviour includes submitting false data, attempting unauthorised system access or using our services for illegal purposes.

All content including logos, trademarks, text and images belongs to Middlestown Enterprises Ltd or our licensors. You may not reproduce or distribute content without permission.

Your use of our services is subject to our Privacy Policy, which explains how we collect, store and protect your personal information.

We aim to provide accurate information but cannot guarantee that all content is error-free. Middlestown Enterprises Ltd is not liable for damages arising from use of our services except where required by law.

You agree to indemnify Middlestown Enterprises Ltd against any claims resulting from misuse of our services or breach of these Terms.

These Terms are governed by UK law and disputes are subject to the jurisdiction of the courts of England and Wales.

We may update these Terms at any time. Continued use of our services indicates acceptance of the updated Terms.

Email: info@pharmacy-express.co.uk

Address: Pharmacy Express, Unit 4 The Office Campus, Paragon Business Park, Wakefield, WF1 2UY, United Kingdom.